Field Notes
Notes from the floor.
Short essays on running warehouses and distribution centers — what actually works, what doesn't, and why. Written from the floor, not from a slide.
- 4 min read
How Many Times Should You Follow Up With a Prospect? My Answer: Once.
One outreach, one follow-up, then leave people alone. Why how a company sells you is a preview of working with them.
Read → - 6 min read
How to Optimize Warehouse Operations: An Operator's Framework
The five places warehouse gains actually hide — before you spend a dollar on software or racking.
Read → - 8 min read
Warehouse Consultant vs. Operations Manager vs. Doing It Yourself: How to Actually Decide
When to hire a consultant, when to hire a manager, and when to just fix it yourself — from someone who's been all three.
Read → - 3 min read
What does an operations consultant actually do?
Diagnose, fix, hand off — and how to tell the good ones from the slide factories.
Read → - 2 min read
Zero backlog isn't good news
Why an empty queue can be the most expensive number in your building.
Read → - 2 min read
Redesigning 1.3 million square feet — twice in two weeks
What COVID taught me about leading an operation through constant change.
Read →